The Business Savvy of a
With a simple (and, inspired) tweak of marketing strategy, Pranay
Chulet, founder of online and mobile classifieds portal Quikr, got
three crore Indians to use his website every month.
Keeping an Ear to the Ground
Srikant Somany's fresh thinking on talent management with concepts like Performance Clinix and Stay Interview is helping his Rs 1,100 crore Somany
Ceramics build a workplace culture that is productive and happy.
|"The MD should see himself as a movie actor."
Zicom, a home security systems company, struggled to keep afloat for a decade after starting out in 1994, says its founder Pramoud Rao. Now, it boasts of annual sales of more than Rs 691 crore and a customer base upwards of 10 lakhs. read more
|A Cloud Lined with Dollars
Uday Challu and Vishal Dhar have been driven by billion-dollar dreams
since they co-founded tech support company iYogi in 2007. Today, they are
brimming with confidence at moving towards that goal, thanks to Digital
Service Cloud, their cloud-based repository of customer information which has helped iYogi get a
huge spike in subscriptions, and a 210 per cent up in revenue per subscriber.
|Getting a Move on it!
Mumbai-based BLR Logistiks is trying to bring much-needed
innovativeness and skill to a segment of industry that in India is
constantly beset by unprofessionalism, tardy schedules and a grossly
underdeveloped ecosystem. Ashok Goyal, the company's MD, takes us
down their journey of smart new routes to efficiency. read more
|"Why it is important to be perceived as fair."
Founded in 1980 by Dr Amarnath Gupta, Rs 111-crore Premier Explosives with its 1152-people team is the first
company in the world to have developed the technology to produce NHN
detonators, considered much safer, than the more commonly used ASA
detonators on a commercial scale.
A Perfect Business Match!
Anupam Mittal didn't need to tell people he was one of India’s leading matchmakers. After all,
Shaadi.com has helped 3.2 million people find
To conquer the marriage mindspace, his
company launched a digital campaign that celebrated
love and life; and helped the website get 2.6 million
new profiles in just one month.
As told to Sonal Khetarpal
Photograph by Jodi Clickers
Shaadi.com has been matchmaking for the past 15 years. We have helped nearly 3.2
million people find their better halves. So, we decided earlier this year that we didn’t
need to merely tell people what we do. Instead, we wanted to celebrate the institution of
marriage and the beauty of love with everyone—not just our members.
We roped in advertising agency JWT to help create a digital campaign for this. After
weeks of brainstorming between their and our marketing team, we launched the campaign,
“Love, Arranged by Shaadi.com” on May 17 this year. We continued this campaign
through the highly-viewed 2013 Indian Premier League (IPL) matches, until the end of July,
to reach maximum viewers. Our first commercial tells the story of a couple who found each
other through Shaadi.com and captures their moment of expression of love. We also got
bestselling author Chetan Bhagat to narrate their story. That was a great pull since Chetan is a
big draw with young people. Instead of just airing the ad on television,
we uploaded the ad on You Tube as well. The video went viral
on internet. Our first commercial got 5,49,981 views online. In fact,
in June 2013, it was the most watched video on YouTube. We
launched the second TV ad on May 31 along the same lines—a real life
story of a couple who met online, got married and found love. Again it
was a hit on the internet as well with 2,86,083 times.
To promote the campaign and engage with the fans directly, our
social media team ran several Facebook and Twitter contests. We started a series of Facebook
contests on May 15. The first contest was to guess the new member of our team, and build up
excitement about Chetan Bhagat as our brand ambassador. We followed that up with two more
contests—the first of which asked viewers about Bhagat’s message in the ad, and the second contest
asked them about the jingle in the ad to which the boy dances. The purpose was to get more
and more people to watch these commercials. We also leveraged social media to talk to people
about relationships in general. It helped us engage with a much larger group. Again, we did this
through two contests—the first asked viewers about attributes for better relationships; and
MyShaadi.ComPartner contest where people told us about the qualities they look for in a partner.
From these two Facebook contests, we got 3,293 replies and 48,145 “likes”.
We posted the MyShaadi.ComPartner contest on Twitter too. We received 80,000
tweets. At one point, the contest was trending in India for more than 36 hours. It trended
globally for six hours! The success of this campaign helped us realise the power of Twitter,
especially to help us engage internationally. The entire campaign has significantly
increased the profile uploads on our portal. According to the Internet Economy
Watch data by IAMAI & IMRB, our profile uploads increased to 2.16 million in
June from 0.64 million in April 2013. That is an increase of 237 per cent!