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April 2009 EMAIL THIS ARTICLE PRINT THIS PAGE
“I tried different things but the only thing I was good at was food”

For someone who wanted to go to Wharton to learn the ropes, Ritu Dalmia walked a very short distance to her kitchen and built a successful restaurant business. Her first restaurant in Delhi was ahead of its times and failed miserably. But Dalmia simply dusted the flour off her clothes and opened another one – this time, in London. Having tasted success, she came back to India and opened an Italian restaurant. Today, Diva is one of the few successful standalone restaurants, winning the award for the “most outstanding restaurant wine lists in the world” every year from 2004-08. Dalmia shares her journey from a vegetarian Marwari to an Italian restaurant owner, book writer and cookery-show host that she is today.

BY POOJA KOTHARI

   

I was born into a Marwari family in Kolkata, one of four children brought up in a vegetarian household. I travelled a lot with my parents, so was introduced to Italian cuisine rather early in life. I was barely 10 years old when I went to Italy as a student of Convent of Jesus and Mary in Delhi. That one-month trip was the foundation of my love for Italian food.

I cooked my first “proper” meal when I was 11 years old. It was a three-course meal. My brother taught me the commercial aspect. He would give me Rs 50 for cooking breakfast for him. Despite having a knack for cooking, I never treated it as anything more than a hobby. I didn’t train as a chef. I never even thought I’d take up cooking as a profession. I wanted to go to Wharton School of Business and become a big industrialist.

Destiny played a big part in where I am. My father was in the marble business. I went to work for him after passing out of school in 1990. My family was very upset, but I was determined not to study further. My work often took me to Italy, and I would either be entertaining buyers or be entertained by others. This exposed me to fine dining, fancy restaurants and wines. I still remember being rebuked by a friend for sitting in a Michelin restaurant and ordering a Coke. I was completely fascinated by food. While people would bring back imported goods like Levi’s jeans from their trips abroad, I would get knives and exotic ingredients.

By the time I was 20, I was financially independent. I had made a decent amount of money, and I was ready to retire. Bookshops appealed to me for the lifestyle they offered: reading is next only to cooking in terms of my passions. I started thinking about opening a bookshop, which became a bookshop and a café, and finally, a café. So, in 1993, I opened a fine dining European restaurant in Hauz Khaz village in Delhi, called Mezza Luna. I thought I would convert it into Delhi’s very own SoHo with bohemian restaurants. But nothing worked for us. We had no power supply; there was a lack of trained staff; we didn’t get a license to serve liquor; I couldn’t buy most of the ingredients here. Villagers would put sugar in the generator and blow it up. I would take an order, go up and cook it, and then serve it. We struggled. Within two years, not much was left of my “lifetime” savings.

I loved London and thought it was the gastronomical capital of the world. So, one evening, during a “crib” session with fellow restaurateur, Andy Verma, I decided I had had enough, and that I will go to London and open a restaurant. Andy and I were going to be business partners.

So I just left. Within a month, I knew I had to come back. I hated the weather. I wanted the basic comforts I was so used to in India. I wanted my breakfast in bed. I was not used to taking the bus, so I would take a taxi everywhere. My local travel budget for the year was over within three months. My annual living expenses were gone in three months. But I had my pride. I knew I couldn’t come back yet. So, we struggled and Vama was opened.

It was empty for the first three months. I didn’t know where my next five pounds would come from. Then, one Sunday, a gentleman by the name of AA Gill walked in. I didn’t know then that he was the biggest food critic in UK. Like all my other guests, I bullied him into ordering what I thought he should order. I forgot all about it, till I got a call at midnight, just before closing. It was the Daily Mail asking to send a photographer for a photo-shoot. The article was published, and we had a full house.

Thanks to Gill, we never looked back. Vama was my Harvard Business School. It taught me how to do business. In the early days, I would wipe 180 glasses after closing to save the £20 I’d otherwise pay for four hours of work.

I came back to India in early 2000, after four years. I tried many things but the only thing I was good at was food. Mezza Luna was still fresh in my mind, so I didn’t want to burn my fingers with a restaurant again. But somehow, I landed up opening Diva in the same year. It worked from day one. Delhi had changed a lot while I was gone. I had seen so many failures before, so I guess I put all my learning in it.

I am very hands-on with the restaurants. All our menus are changed every three months. I still plan the menus and do the specials. But I don’t sit in the kitchen all day. Earlier, I would spend 80% of my time in the kitchen, now it is about 50%. It is an exhausting business – the heat in the kitchen, the seven-day work week, no family life, the most anti-social hours, no festivals and holidays. But I love the thrill of it. It is an addiction.

The only reason Diva did well was because I loved doing what I was doing. I’ve always depended on my gut. I don’t believe in project analysis. I’ve two more units in the pipeline and I haven’t made a financial plan for either. My biggest strength and weakness is my impulsiveness.

I don’t know what I will do when I stop enjoying the kitchen part of the business. I really enjoyed writing the book, Italian Khana, because it took me to local markets in India to find ingredients. I like to experiment with formats. My next restaurant will be an entire floor in a Good Earth store.

I know what I won’t do. I won’t do a fine dining restaurant again and I know that I won’t be going out of Delhi any time soon. But then, as they say, in business, never say never.


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